NewsGeorgia Access Marketplace Leaves Many 'Uninsured'

Georgia Access Marketplace Leaves Many ‘Uninsured’

Georgia Access marketplace glitches leading customers to believe they are uninsured.

Georgia’s Healthcare Marketplace experienced a glitch that left customers without coverage.

As a result of the switch, Georgia Access auto-enrolled some participants while others signed up individually.

Georgia Insurance Commissioner John King assured customers that the system prevents multiple policies from being issued.
“The system was determining that we are going to go with your last entry. That is the coverage you are going to get, and we are going to cancel the old entry if you had a duplicate,” King said. “There is coverage, just not under that old policy.”

Michele Fischbach spoke with Atlanta’s WSB-TV about how she discovered the glitch, which led her to believe she had been dropped from her insurance.
“I went online and tried to sign on, and they said there is no active medical policy. So, I freaked,” Fischbach said.

Another Georgia resident shared how the glitch impacted both his mental and physical health.

“Stress is a trigger for my chronic illness, and not knowing if I had coverage really scared me. Imagine needing to go to the hospital or see my doctor, only to be told I would not have coverage.”

RELATED CONTENT: California Insurance Commissioner Protects Wildfire Victims With One-Year Home Insurance Cancellation Ban

Source: Black Enterprise

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